Accessibility

OVERVIEW

We offer a range of access facilities to ensure an easy and enjoyable experience for all our customers. Please contact the Box Office on 01246 345 222 orbox.office@chesterfield.gov.uk if you need any assistance.

Accessible Events are announced throught the year and can be viewed here

Assisting dogs are welcome at all venues but please let the Box Office know when booking.

Large print versions of printed materials can be made available on request, advanced notice required.

Essential companions can be admitted for free. They will need to be allocated a ticket at the time of booking.

Car Parking There is currently 1 dedicated disabled parking space outside the main entrance of the Pomegranate Theatre. And, there are a number of car parks close to the Theatres and Visitor Information Centre with disabled parking. Details of parking within Chesterfield can be found here.

Emergency procedures are in place at all our venues to assist anyone with a disability to exit the venue safely in the event of an evacuation. Equipment is installed to assist with this on stairways and staff members are trained regularly in its use.


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CUSTOMERS WHO ARE MOBILITY IMPAIRED
Both venues have designated spaces in the stalls/auditorium for wheelchair users, and have adapted toilets. Please be aware that health and safety regulations require that users remain in the wheelchair during performances. 

Main Box Office (Visitor Information Centre) 
Fully accessible, induction Loop

Pomegranate Theatre
Main entrance and stalls – fully accessible, wheelchair seats & toilets facilities
Theatre Bar – accessed via stairs/stair lift
Theatre Circle – not accessible for wheelchair users due to stairs & no lift

Winding Wheel
Main entrance – fully accessible
Auditorium (ground floor) – fully accessible
Circle (floor 1) – accessible via stairs/lift
Function Room (floor 1) - accessible via stairs/lift. Small ramp to gain access to the Function Room
Ballroom (floor 2) - accessible via stairs/lift. Small ramp to gain access to the Ballroom

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CUSTOMERS WHO ARE HEARING IMPAIRED

Main Box Office (Visitor Information Centre)
Induction Loop

Pomegranate Theatre 
Pomegranate Theatre on the night Box Office – Induction Loop, two way microphone and speaker system
Auditorium – Infra red hearing assist headsets & Wireless Neck Loops

Winding Wheel
Winding Wheel Auditorium - Infra red hearing assist headsets & Wireless Neck Loops
Winding Wheel Function Room – Induction Loop
Winding Wheel Ballroom - Infra red hearing assist headsets & Wireless Neck Loops

Arrow Top

Accessibility

OVERVIEW

We offer a range of access facilities to ensure an easy and enjoyable experience for all our customers. Please contact the Box Office on 01246 345 222 orbox.office@chesterfield.gov.uk if you need any assistance.

Accessible Events are announced throught the year and can be viewed here

Assisting dogs are welcome at all venues but please let the Box Office know when booking.

Large print versions of printed materials can be made available on request, advanced notice required.

Essential companions can be admitted for free. They will need to be allocated a ticket at the time of booking.

Car Parking There is currently 1 dedicated disabled parking space outside the main entrance of the Pomegranate Theatre. And, there are a number of car parks close to the Theatres and Visitor Information Centre with disabled parking. Details of parking within Chesterfield can be found here.

Emergency procedures are in place at all our venues to assist anyone with a disability to exit the venue safely in the event of an evacuation. Equipment is installed to assist with this on stairways and staff members are trained regularly in its use.


Arrow Top


CUSTOMERS WHO ARE MOBILITY IMPAIRED
Both venues have designated spaces in the stalls/auditorium for wheelchair users, and have adapted toilets. Please be aware that health and safety regulations require that users remain in the wheelchair during performances. 

Main Box Office (Visitor Information Centre) 
Fully accessible, induction Loop

Pomegranate Theatre
Main entrance and stalls – fully accessible, wheelchair seats & toilets facilities
Theatre Bar – accessed via stairs/stair lift
Theatre Circle – not accessible for wheelchair users due to stairs & no lift

Winding Wheel
Main entrance – fully accessible
Auditorium (ground floor) – fully accessible
Circle (floor 1) – accessible via stairs/lift
Function Room (floor 1) - accessible via stairs/lift. Small ramp to gain access to the Function Room
Ballroom (floor 2) - accessible via stairs/lift. Small ramp to gain access to the Ballroom

Arrow Top

CUSTOMERS WHO ARE HEARING IMPAIRED

Main Box Office (Visitor Information Centre)
Induction Loop

Pomegranate Theatre 
Pomegranate Theatre on the night Box Office – Induction Loop, two way microphone and speaker system
Auditorium – Infra red hearing assist headsets & Wireless Neck Loops

Winding Wheel
Winding Wheel Auditorium - Infra red hearing assist headsets & Wireless Neck Loops
Winding Wheel Function Room – Induction Loop
Winding Wheel Ballroom - Infra red hearing assist headsets & Wireless Neck Loops

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